1. About these terms
These terms govern your use of the Curry Mile website and the Curry Mile app, and any order you place through them. By placing an order you accept them.
Operator: [to be supplied by Curry Mile] (registered trade name and licence number)
Registered address: [to be supplied by Curry Mile]
Contact: hello@currymile.ae or +971 4 276 5609
2. Placing an order
An order is an offer to buy. It is accepted when we confirm it in the app or by message. We may decline an order — for example if an item is unavailable, the delivery address is outside our area, or we cannot take payment.
Prices shown include VAT where it applies. Delivery fees and any minimum order value are shown before you confirm.
3. Ordering through other platforms
You may also order through Deliveroo, Careem, Talabat or Noon. Those orders are governed by that platform's own terms, and their prices may differ from ordering direct. Refunds and delivery issues on those orders are handled by the platform.
4. Delivery
We deliver within the areas shown in the app. Delivery times are estimates and depend on traffic, weather and demand. Someone must be available at the address to receive the order. If nobody is reachable after [to be supplied by Curry Mile] minutes, the order may be treated as delivered and no refund given.
5. Allergens and dietary requirements
Our kitchen handles nuts, dairy, gluten, sesame, mustard, egg, fish and shellfish. We cannot guarantee that any dish is free from a given allergen, because the same equipment and surfaces are used across the menu.
If you have an allergy or intolerance, contact us before ordering at hello@currymile.ae or +971 4 276 5609. Do not rely solely on dish names or menu descriptions.
6. Cancellations and refunds
Because food is prepared to order, an order can be cancelled without charge only before the kitchen begins preparing it. After that a cancellation may be charged in full.
If something is wrong — an item missing, the wrong dish, or food that is not fit to eat — tell us within [to be supplied by Curry Mile] hours with a photograph where possible. We will replace the item or refund it. Refunds are returned to the original payment method and may take several working days to appear.
7. Offers and discounts
The 25 AED first-order discount applies once per customer, to orders placed directly through the Curry Mile app, and cannot be combined with another offer. We may withdraw or change any promotion at any time, though not for an order already confirmed.
8. Your account
You are responsible for keeping your account details secure and for orders placed through your account. Tell us promptly if you believe it has been used without your permission. We may suspend an account we reasonably believe is being misused.
9. Acceptable use
Do not use the website or app unlawfully, attempt to interfere with them, or abuse our staff or riders. We may refuse service where this happens.
10. Intellectual property
The Curry Mile name, logo, photography and menu descriptions belong to us or to our licensors, and may not be reproduced without written permission.
11. Liability
We take responsibility for loss caused by our own failure to take reasonable care. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under UAE law. Beyond that, our liability for any order is limited to the value of that order.
12. Governing law
These terms are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai. Disputes are subject to the exclusive jurisdiction of the Dubai courts.
13. Changes
We may update these terms. The version published here at the time you place an order is the one that applies.
14. Contact
Questions about these terms: hello@currymile.ae